I'm creating to tell you of my horrible practical experience traveling on American Airlines. To start with off, I used to be verified on flight # 1696 from New Orleans to Chicago to get a five:15 departure on 7/nine/07. Evidently immediately after several adjustments to this departure time with little or no communication from an Airline representative concerning the hold off (until finally the flight time elapsed and no updates ended up created) I inquired and discovered that the hold off was a direct result of inclement weather. On arrival to Chicago’s O’Hare Airport, I realized that after presenting to my departure gate for my relationship, which the flight # 4169 departed underneath twenty minutes before my arrival in the gate.
American Airlines,i am so disappointed !!! I had such a complicated time with my disabled boy or girl!! You misplaced my stroller seat belt, i needed to stroll all the way on the airport holding my four several years old daughter…and soon after standing a person hour on the baggage declare they explained to me to contact your buyer service ,guess what? They could’nt do anything at all!! it proceeds? unbelievable!!!
PS I had her to the return flight and it had been evenm better she lives while in the Phillie place and I lived in precisely the same spot for couple yrs so we had a conversation about that .
Two months ago we acquired the horrible news that our twelve 12 months old grandson had been hit by a truck and killed. We necessary to get from PA to CA as quickly as you possibly can. It had been Thankagiving 7 days, the worst week of the year to journey via Hotwire, we had been capable to get reservations the next morning on American, not the airline on which we commonly travel.
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I’m no certain who to deliver this information to…this is the only e mail I could find. I felt that eighty five% with the brokers Doing the job involving LGA and JFK among eight/nine and 8/10 were being exceptionally unfriendly. My husband And that i have been scheduled to fly from LGA to CMH 8/9 over the 6pm flight. As a consequence of weather it was delayed and just after sitting about the Tarmac for over 2 hrs was in the end xld. Understandable. I will say look at more info the flt personnel was really accommodating, pleasant and pleasurable. Even so when we waited in line we were at some point handed new boarding passes with nothing explained by The person sporting a vest that said “supervisorâ€â€¦he did say Here is the 1st and only option (eight/ten at 815pm). We took it and stayed at the airport to see about standby solutions the subsequent morning when gate brokers returned. Once the brokers returned (we if system had been awake 24 hrs at this stage) they stunned us by declaring that our alternate return was booked from JFK not LGA…pleasant of somebody to inform us this vital detail!
My Mom experienced a worst working experience with AA flight.my Mom is 81 yrs.old Woman who doesn't speak English.We requested wheelchair aid on account of her arthritis plus a language dilemma.We experienced reconfirmed out ask for just before her departure and a couple of days in advance of all jointly four periods.At DFW airport she required to modify plane.She obtained off the plane and was instructed to wait for a wheelchair aid.Following waiting around very long time no one came to help her.As a result of not obtaining a wheelchair aid punctually she skipped her connecting aircraft to N.J.Somehow she handle to secure a aircraft but not until future early morning.Agent was helping her to make an arrangement for her to remain overnight at the Airport.
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After we completed going through Immigration and Customs and baggage and we experienced GREAT issues obtaining the A person AA Client Service individual who was incredibly tricky to deal with regarding the preparations with the night time and next early morning. We uncovered that there have been no lodge rooms readily available. At eleven.forty five pm he at last gave us a voucher for your 9AM flight the following early morning and a $12 voucher for food stuff.
I flew from Orlando to Dallas to Las Vegas yesterday and when I acquired dwelling and unpacked, I observed one among my goods was lacking from considered one of my checked luggage.It had been a shaving package which was inside a zippered pocket on the outside of a bag. I known as client service in Las Vegas and was instructed there's nothing they can do.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed since all baggage was not loaded because of the rain,then the baggage was loaded improperly, we taxied again to the terminal, fixed the luggage and after that we wanted gasoline since we have been delayed. We waited for someone to come back to unlock the gasoline tank(that course of action) for a minimum of forty mins.
I used to be delayed on Monday feb fifteenth twice just before staying cancelled and bumped to Tuesday. While I had been frustrated I understood. Then at 10:30pm I receive a textual content saying my Tuesday flight was cancelled until finally Wednesday.
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